Protection on every profile
Every member gets these from day one, free.
Identity and verification
ID verification
An optional government ID check that puts a visible badge on your profile, so people know you are real.
Video verification
A short live video check with a moderator, which confirms who you are without sending any documents.
Age assurance
Age estimation with further checks where they are needed, to keep under-18s out.
Privacy and control
Safe usernames
Your real name and email address are never shown publicly.
Location privacy
Other members see your nearest town or city, never your address or where you are right now.
Instant blocking
Block anyone and they can no longer contact you or see you.
Easy reporting
Report a member or a piece of content from inside the site in a couple of taps.
Community trust
Member ratings
Every member has a reputation score built from how they behave and the feedback they get.
One-click feedback
Rate an interaction up or down with a single click.
Off-platform contact alerts
A warning when someone tries to move your conversation to an outside app such as WhatsApp, a common scam tactic.
Active protection
Behaviour monitoring
Automatic detection of unusual or suspicious activity, to catch scammers and bots early.
Content moderation
Images, videos and text are screened on upload by automated checks and human reviewers.
Swift takedowns
Fast removal of unauthorised or harmful content when it is reported.
Explicit image protection
Potentially sensitive images are blurred, with a warning, until you choose to view them.
Support and standards
Human support around the clock
A real support team, by chat, phone and messaging, 24 hours a day.
Safe dating guidance
Tips and reminders built into the site, for safer decisions online and in person.
Secure infrastructure
PCI-compliant cloud hosting with full SSL encryption.
Industry standards
The platform is involved with the Online Dating and Discovery Association, which promotes trust and safety best practice.
First-date tips
- Never send money or gift cards to someone you have not met.
- Have a video call before you meet.
- Meet somewhere public and get yourself there and home.
- Tell a friend where you are going.
- Leave if something feels wrong.
Safety questions
Someone asked to move to WhatsApp. Should I?
Take your time. Moving off the site quickly is a common scam move.
How do I report someone?
Tap Report on their profile or in your chat.